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CUSTOMER CASES
  • Cement industry
  • Metallurgical Industry
  • Machinery
  • Engineering industry
  • Cement industry

    Cooperative product:Girth Gear

    Company Name:Cement Plant in Jiangsu

    Date:From the year 2010 till now

    Customer comments:

    Cooperation with great wall, the product delivery time is short, quality and reliable, long product operation. It is our most reliable partner.

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  • Metallurgical Industry

    Cooperative product:Slag pot

    Company Name:MITTAL

    Date:From 2008 till now

    Customer comments:

    Xinxiang Great Wall Cast Steel Co., Ltd. has been providing slag pots and other vital parts for many years. The company is strong with good reputation and high production quality, and never seen returning situations. We will continue to work with Great Wall.

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  • Machinery

    Cooperative product:vertical mill roller

    Company Name:, Denmark

    Date:From 2009 till now

    Customer comments:

    The wear rollers are reliable, and the product has high wear resistance. New technology in production, quick and active feedback and upgrading service level gives the demonstration of foundry industry in China. They are our strategic partner.

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  • Engineering industry

    Cooperative product:large node

    Company Name:Fuzhou Olympic Sports Center

    Date:2013

    Customer comments:

    Each project of our department can be completed on time, and they can provide practical reference method. New technology in production, quick and active feedback and upgrading service level built the foundation for both sides to maintain good relations of cooperation.

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CUSTOMER SERVICE

Work as a good proposer and assistant to customers, so that every customer will get sufficient profit.

 

(1)Proposals for steel castings production according to requirements of customer's drawings;

 

(2)Design and manufacture the parts according to customer's special requirements;

 

(3)Engineering and technical personnel to the site for end user to plan the site, design the best processes and programs.

Respect customers, communicate with customers in time, continuous improvement, and focus on customers' value maximization.

 

(1)Respect for each of customer's views to facilitate goal of win-win transaction;

 

(2)Immediate feedback to customers about progress of contract, to ensure the smooth delivery of steel products;

 

(3)To assist the customer in the development of production processes.

The end of the sale does not mean the end of service, we will supply continuous and reliable service for customers to solve the after-sale worries.

(1)Free of charge to the special sales staff, arrived at the scene to help customers install and debug;

(2)one year's warranty period for spare part. Quality-caused problems are free for maintenance within one year;

(3) The customers are free to call us anytime during operation process, if it can not be resolved by phone call, we will send professional and technical personnel to customers' site;

(4)Greatwall Steel Casting Company has been providing customers wide range of steel production and processing services for many years. As long as you supply the drawings, we can produce accordingly for you.

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Great Wall casting process various kinds of castings. As long as you have the drawings, We can produce for you satisfied products.

Great Wall casting with the first-class equipment, first-class raw materials, first-class management, first-class services, to create wealth and enjoy for the customers!